Meet the team
Merlin isn't one AI.It's a team.
Merlin runs the floor and routes the work; a growing roster of specialists — well past ten and counting — each own a single concern. You'd never hire one person to do plumbing, refrigeration, security, and compliance. Merlin gives you the whole bench — already trained on 8,000+ buildings.
The fleet, running
The team lead
You manage Merlin. Merlin manages the fleet.
There's one co-worker you actually talk to: Merlin. It sees the whole building, decides what matters, and directs the specialists who do the deep work. You set the goals and the guardrails — Merlin coordinates the team and reports back.
Triages & routes
Reads the entire building at once, ranks everything happening, and surfaces the one question that matters — “What needs a decision in the next 30 minutes?” — then hands each item to the specialist who owns it.
Answers anything
Knows every space, sensor, route, and SLA — and the work the whole fleet is doing. “Why did energy spike last month?” “Which restrooms are overdue?” “Draft the contractor a summary.” Answered from live data, in plain language.
Briefs you daily
Turns overnight into a one-screen morning brief: what changed, what's at risk, what's already handled. You start the day informed, not catching up.
The team Merlin manages
A specialist for every job. Each the best in the world at one.
A few of the team, below. The full roster runs well past ten — and keeps growing.
Cleaning agent
Never misses a spot.
Knows every restroom's status before anyone complains. Reads NFC taps, footfall, and requests; sends the crew to the right place at the right time — and proves it was done.
“Floor 9 restroom — 18h since last clean and a fresh request. Dispatch now?” → tap → done, logged.
HVAC / Comfort agent
Comfort on autopilot.
Tells a seasonal drift from a dying compressor, and schedules the fix while it's still cheap.
Catches the breakdown while it's still just a flicker.
Cold-chain agent
Guards what can't get warm.
End-to-end temperature compliance that knows the rules — pharma vs. food vs. biologics.
The difference between a sensor blip and a six-figure loss.
Pharmacy temperature agent
Audit-grade, every degree.
Clinical refrigeration that's always inspection-ready, with traceability for every reading.
Compliance you can hand to a regulator without flinching.
Security agent
Knows routine from wrong.
Watches every access pattern; raises the alarm only when it actually matters.
Eyes on everything. Alerts on what counts.
Parking agent
Ends the circling.
Live occupancy, violation detection, and availability pushed to the Smart Display at the entrance.
Tells drivers where to go before they loop the garage.
Energy / Savings agent
Finds the money leaking out the walls.
Tracks consumption against budget in real time; flags the zone running hot or the system cycling through an empty building.
Spots the leak before the bill does.
Compliance agent
Pass the audit before it's scheduled.
Holds every space to its rules, regulations, and certifications; the evidence builds itself.
Continuous compliance, not an annual scramble.
The fleet keeps growing
Your building gets smarter, hire by hire.
New specialists join the team over time — with no change to the hardware already on your walls. When one agent gets better, that concern gets better, without disturbing anything else. Position it like a company that keeps hiring the best people.
You can't hire a specialist for everything.
We did.
A whole team. None of the payroll. Already trained on 8,000+ buildings — ready for yours on day one.